BURNOUT SYNDROME IN NURSES IN THE HOSPITAL EMERGENCY AREA

Abstract

The professional performance of health personnel is subject to several factors, including the most direct is the stress to which they are subjected in their daily work, especially in the emergency areas of prepaid institutions; As consequences, there is a decrease in the quality of service provided to the patients, difficulty in planning care, lack of cooperation of the patients due to their risk period, increased demands on the part of the relatives. The purpose is to analyze the level of Burnout Syndrome (SB) and its consequences on the work performance of Nursing Staff of the Hospital Emergency Area, Method. A study was a quantitative, non-experimental, crosssectional, descriptive study, which was used as a Maslach Burnout Inventory test instrument, designed to assess the symptomatology of the syndrome, 30% of health center nursing staff investigated presented a Average level of emotional weakness. Result. 50% of the staff who work in a propagated institution have an average level of depersonalization, 60% have a high level of personal fulfillment. Conclusions They presented an average level of emotional weakness, and depersonalization, high level of personal fulfillment, is determined That within the daily tasks present a medium risk level, to acquire degenerative diseases. They also present diseases of emotional type, infectious-contagious, there is no periodic monitoring of their health, they go to the doctor when they are sick, which is why they have absenteeism due to illness.