STRESS IN THE PROCESS OF MANAGEMENT WITHIN THE CONTEXT OF A SOCIALLY ORIENTATED ECONOMY

Resumo

A major problem of functioning of every modern organisation is the efficiency of its staff. Practice shows that nowadays stress is among the main managerial problems in our country and all over the world. High stress levels within the organisation inevitably result in a multitude of negatives: breakdown in personnel policy and increase of staff fluctuation, decrease of productivity of labour, drop of product and/or service quality, growth of the number of disciplinary violations and occupational injuries, etc. Therefore, the modern manager should be fully aware of the hazards of stress, should be able to diagnose the stressing status of employees, to identify and eliminate the reasons, to apply basic and modern approaches to overcoming the stress within the organisation, to develop programmes for overcoming the stress at the workplace. The main objective of this article is to identify the varieties and symptoms of stress in order to enable the modern manager to timely diagnose the level of stress in the employees’ current state, to identify and remove the reasons, to apply basic and modern approaches to overcoming the stress within the organisation. The main research approaches used in the article are context-analysis, method of comparison and intuitive and systematic approach.