THE DEVELOPMENT OF INNOVATIVE TECHNOLOGIES OF NON-FINANCIAL SERVICE IN THE SPHERE OF BANKING SERVICES
Keywords:
Non-financial service, IT-technologies, Electronic platform, Bank of the Future, IdentificationAbstract
The paper deals with the development of non-financial service in the sphere of banking services and the formation of new segments in the customer service market. It reveals significant changes in the image of banks and the way they work due to innovative technologies. It investigates the appearance of client-centered innovative services, which enlarge the range of provided products and non-financial services including electronic documentary calculations, etc.
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Copyright (c) 2020 Dr. Nikolai I. Kulikov, As. Julija V. Kudrjavceva
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