Dr. Olena Budnyk
Dr. Hryhorii Vasianovych
Ph. D. Liudmyla Mikulets
Ph. D. Svitlana Avkhutska
Ph. D. Alla Sinitsyna
Ph.D. Volodymyr Turkov
Dr. Inna Nikolaesku


The article substantiates the essence and specifics of forming an image of an educational institution
while taking into account globalization processes, intensive development of science and technology,
expanding opportunities for academic mobility among other factors. The study defines the image of
the institution in the context of such concepts as reputation, publicity, identity, public relations and
others. The stages of formation of the image of an educational institution are presented. The
emphasis is placed on the importance of pedagogical management, which involves the development
of the effective interaction strategy among the principal, teaching faculty, students, stake holders and
the media to form a positive image of an educational institution. The paper presents the results of the
empirical study of the operational characteristics of a personal profile of school principals and their
preferred style of communication with the faculty. It has been identified that four types of difficulties

are most often encountered by the education managers, among which the most challenging are the
development of communicative potential, digitalization of the management process and improvement
of personal and professional qualities. It has been found that some education managers can be
characterized by the persisting stereotypes based on life experience and management practice; lack
of motivation to learn new patterns of behavior and often a conservative approach to management.