Asadi, M. . (2019) «THE INVESTIGATION EFFECT FACTORS ON CUSTOMER RELATIONSHIP MANAGEMENT IN BANKING INDUSTRY (CASE STUDY: CORPORATE BANKING) “MIX METHOD”», Revista Inclusiones, pp. 170–189. Disponible en: https://revistainclusiones.org/index.php/inclu/article/view/2063 (Accedido: 20 enero 2026).